24 hours notice is required for all cancellations/missed appointments. For cancellations with less than 24 hours notice, a charge of 50% of the appointment fee will apply.
A late arrival will cut into the treatment time allotted, and the fee charged will be for the time booked. In the instance that the RMT is late, the treatment will be for the full time booked.
Please arrive 10-15 minutes early to check in and fill out a health history form. To avoid inconveniencing others, arriving late will result in a shortened treatment time (without reduction in fee).